Privacy Policy

Last updated: September 18, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TenderMind.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Greece
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website refers to TenderMind, accessible from www.tender-mind.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences at any time using our cookie settings.

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to:

  • Track page views and user journeys
  • Understand which content is most popular
  • Identify areas for website improvement
  • Monitor website performance and loading times

Examples: Google Analytics, Vercel Analytics

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They help us:

  • Deliver personalized advertising content
  • Measure the effectiveness of our marketing campaigns
  • Prevent you from seeing the same ads repeatedly
  • Understand your interests and preferences

Examples: Facebook Pixel, Google Ads, LinkedIn Insight Tag

Preference Cookies

These cookies remember your choices and settings to provide a more personalized experience. They help us:

  • Remember your language and region preferences
  • Save your cookie consent choices
  • Maintain your login session
  • Store your website customization settings

Examples: Theme preferences, language settings, cookie consent

Managing Your Cookie Preferences

You have full control over your cookie preferences. You can:

  • Accept all cookies to get the full experience
  • Reject all non-essential cookies
  • Customize your preferences for each cookie category
  • Change your settings at any time

Essential Cookies

Please note that some cookies are essential for our website to function properly. These include cookies for security, authentication, and basic website functionality. These cannot be disabled as they are necessary for the website to work correctly.

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We have no control over these cookies and recommend you check the third-party websites for more information about their cookies and how to manage them.

Cookie Duration

Cookies can be either "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period). The duration depends on the specific cookie and its purpose, ranging from a few hours to several years.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  • To provide You with news, special offers and general information about other goods, services and events which we offer.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: contact@tender-mind.com